Case Study: Why 16% of Red House Recruitment’s Placements Start With TextUs

David FolwellBusiness Texting, Case Study, Customer Story, Staffing and Recruiting

Red House Recruitment is a close-knit team, specializing in permanent recruitment for the automotive industry. Whether their finding talent who will take a client to the next level or finding a game-changing position for a candidate, they make it their mission to provide exceptional service and go the extra mile in all they do. So, when they realized they had … Read More

Make the Shift From Promotional to Conversational: TextUs CMO Andrew Kimmell Featured on the Conversational Marketing Podcast

TextUs TeamBusiness Texting, conversational marketing, conversational text messaging, podcast

Our CMO Andrew Kimmell was recently on the Conversational Marketing Podcast. He talks with hosts Sara Pion and Sammi Reinstein about why text messaging is a strictly conversational channel, text-enabling your business number, and the megatrend that’s sweeping through the business landscape. Check out some clips of his podcast below, as Andrew breaks down how to build a conversational approach … Read More

6 Text Message Templates to Boost Engagement at Your Next Event

TextUs TeamBusiness Texting, Templates

A few weeks ago, we sponsored StaffingHub Live, the inaugural staffing event built to help firms scale faster, put on by our favorite source of industry intelligence, StaffingHub. At the event, executives learned a lot, made connections, and had some fun.  We also tested out the TextUs Concierge for the first time, using TextUs Next to answer attendees’ questions, share … Read More

Introducing the “Text Us” Call to Action

TextUs Team"Text Us" Call to Action, Business Texting, SMS

If you’re like most companies, you’ve been using the tried and true “Contact Us” format: Visit Us. Email Us. Call Us. But these calls to action don’t meet the needs of today’s on-demand economy. In the age of real-time communication, your customers want a way to connect with you that’s convenient, quick, and personal — whether they are browsing your … Read More

Are You Getting Ghosted? Here’s How Your Texts and Emails Could Be Driving Them Away

TextUs TeamBusiness Texting, real-time communication, SMS

We’ve all been there. You’ve had a great back and forth with an excited customer, and then suddenly — nothing. It’s like your emails and texts are going into a black void. And you can’t figure out what happened. It’s not like the old days when you had in-person meetings where you could judge body language and facial expressions to … Read More

How to Use Text Messaging to Nurture Warm Leads

TextUs TeamBusiness Texting, sales, Text Messaging

Warm leads are the most exciting and the most fragile of your prospects. They’re interested, but how do you keep them interested without being too distant or too pushy? Since consumers prefer text messaging over other mediums, texting is the most effective way to bump these leads to hot. Here are a few ways to nurture effectively. Solve their problems ✨ … Read More

Call or Text Us: Why You Need to Text Enable All Your Business Phone Numbers Today

TextUs TeamBusiness Texting, SMS, Text Messaging

Think about how you communicate with your friends and family. Chances are, you don’t spend much energy wondering if a phone number is textable — every friend, family member, acquaintance, and kids’ soccer coach that you communicate with has a single number that you can call or text without thinking about it. Communicating with your business should be just as … Read More

Why Your Team Needs to Communicate in Real Time to Make Today’s Customers Happy

TextUs TeamBusiness Texting, real-time communication, Text Messaging

Gone are the days when businesses set the rules of engagement. The internet has leveled the field. Your customers are used to getting what they want, when they want, whether that’s an instant delivery from Amazon or on-demand customer support when something’s broken. But the good news is it’s pretty simple to meet clients where they are. Your best customers … Read More

Our Top 8 Most-Read Articles of 2018

TextUs TeamBusiness Texting, News and Updates, SMS

We love year-end lists. From the best books, movies, and memes to the weirdly specific lists (2018 best weird dog names, anyone?), year-end lists help us remember what we loved and learned in the last year and to find new gems. So here’s our contribution: our most-read articles of 2018.