Introducing the “Text Us” Call to Action

TextUs Team"Text Us" Call to Action, Business Texting, SMS

If you’re like most companies, you’ve been using the tried and true “Contact Us” format: Visit Us. Email Us. Call Us. But these calls to action don’t meet the needs of today’s on-demand economy. In the age of real-time communication, your customers want a way to connect with you that’s convenient, quick, and personal — whether they are browsing your … Read More

Are You Getting Ghosted? Here’s How Your Texts and Emails Could Be Driving Them Away

TextUs TeamBusiness Texting, real-time communication, SMS

We’ve all been there. You’ve had a great back and forth with an excited customer, and then suddenly — nothing. It’s like your emails and texts are going into a black void. And you can’t figure out what happened. It’s not like the old days when you had in-person meetings where you could judge body language and facial expressions to … Read More

How to Use Text Messaging to Nurture Warm Leads

TextUs TeamBusiness Texting, sales, Text Messaging

Warm leads are the most exciting and the most fragile of your prospects. They’re interested, but how do you keep them interested without being too distant or too pushy? Since consumers prefer text messaging over other mediums, texting is the most effective way to bump these leads to hot. Here are a few ways to nurture effectively. Solve their problems ✨ … Read More

Call or Text Us: Why You Need to Text Enable All Your Business Phone Numbers Today

TextUs TeamBusiness Texting, SMS, Text Messaging

Think about how you communicate with your friends and family. Chances are, you don’t spend much energy wondering if a phone number is textable — every friend, family member, acquaintance, and kids’ soccer coach that you communicate with has a single number that you can call or text without thinking about it. Communicating with your business should be just as … Read More

Why Your Team Needs to Communicate in Real Time to Make Today’s Customers Happy

TextUs TeamBusiness Texting, real-time communication, Text Messaging

Gone are the days when businesses set the rules of engagement. The internet has leveled the field. Your customers are used to getting what they want, when they want, whether that’s an instant delivery from Amazon or on-demand customer support when something’s broken. But the good news is it’s pretty simple to meet clients where they are. Your best customers … Read More

Our Top 8 Most-Read Articles of 2018

TextUs TeamBusiness Texting, News and Updates, SMS

We love year-end lists. From the best books, movies, and memes to the weirdly specific lists (2018 best weird dog names, anyone?), year-end lists help us remember what we loved and learned in the last year and to find new gems. So here’s our contribution: our most-read articles of 2018.

The Secret to Closing More Deals? Start Texting.

TextUs TeamBusiness Texting, Definitive Guide to Business Texting, sales, SMS, Text Messaging

If you aren’t texting, you’re missing out on potential deals. Sales have had to pivot since inception, from door-to-door salespeople to letters to phone calls (a big leap!), then calls to email. And, just as you would’ve been missing out on great connections if you hadn’t started emailing your prospects in the past decade, today, you need to text your … Read More

SOS: How to Use Texting For Announcements and Emergencies

TextUs TeamBusiness Texting, SMS, Text Messaging

Use texting for quick announcements and emergency blasts to internal staff and contacts. Brief enough to grab attention and more widely-accessed than email or calls (which may be jammed during an emergency), texts are a great way to quickly get time-sensitive messages to your audience. Reasons you might send an emergency text: Impending catastrophic weather A national emergency affecting your … Read More

How to Send Conversational SMS Campaigns Without Sounding Like a Mass Marketer

Andrew Kimmell101 Text Message Templates, Business Texting, conversational SMS campaings, Marketing, meeting booking, sales, Sales Acceleration, SMS

Business texting, like any business communication, is a dance between selling and information, between friendliness and respect, between brevity and thoroughness. In this dance, the difference between you and a mass marketer is how much attention you pay to your partner. A mass marketer isn’t concerned with a personal connection or a tailored approach. You can be different. An attentive … Read More