Are You Getting Ghosted? Here’s How Your Texts and Emails Could Be Driving Them Away

TextUs TeamBusiness Texting, real-time communication, SMS

We’ve all been there. You’ve had a great back and forth with an excited customer, and then suddenly — nothing. It’s like your emails and texts are going into a black void. And you can’t figure out what happened. It’s not like the old days when you had in-person meetings where you could judge body language and facial expressions to … Read More

Call or Text Us: Why You Need to Text Enable All Your Business Phone Numbers Today

TextUs TeamBusiness Texting, SMS, Text Messaging

Think about how you communicate with your friends and family. Chances are, you don’t spend much energy wondering if a phone number is textable — every friend, family member, acquaintance, and kids’ soccer coach that you communicate with has a single number that you can call or text without thinking about it. Communicating with your business should be just as … Read More

Tired of Making Cold Calls? Learn How to Make Warm Calls with the Text + Call Double Punch

Nate Bishopconversational SMS campaings, real-time communication, SMS, Text Messaging, TextUs Voice

Let’s be real: cold calls are old-fashioned and awkward, and don’t get results. We don’t like cold calling. Your customers don’t like cold calls. But phone calls are still an important tool. You can make calls more powerful by being strategic about when you use them. When you combine a well-timed text with a call, you get the double benefit of … Read More

Our Top 8 Most-Read Articles of 2018

TextUs TeamBusiness Texting, News and Updates, SMS

We love year-end lists. From the best books, movies, and memes to the weirdly specific lists (2018 best weird dog names, anyone?), year-end lists help us remember what we loved and learned in the last year and to find new gems. So here’s our contribution: our most-read articles of 2018.

Introducing TextUs for Drift: Conversational Text Messaging is Here to Help You Build Better Relationships Now

Andrew Kimmellconversational SMS campaings, Marketing, marketplace, Mobile, Partner Network, sales, Sales Acceleration, SMS

A few years ago, listening to the Seeking Wisdom podcast, I heard Drift CEO David Cancel say “your website is like your store,” and it all clicked. Our websites are like our physical brick and mortar stores, and we’re creating an experience for every customer who visits, just like we would if we were meeting in person. If we thought … Read More

The Secret to Closing More Deals? Start Texting.

TextUs TeamBusiness Texting, Definitive Guide to Business Texting, sales, SMS, Text Messaging

If you aren’t texting, you’re missing out on potential deals. Sales have had to pivot since inception, from door-to-door salespeople to letters to phone calls (a big leap!), then calls to email. And, just as you would’ve been missing out on great connections if you hadn’t started emailing your prospects in the past decade, today, you need to text your … Read More

SOS: How to Use Texting For Announcements and Emergencies

TextUs TeamBusiness Texting, SMS, Text Messaging

Use texting for quick announcements and emergency blasts to internal staff and contacts. Brief enough to grab attention and more widely-accessed than email or calls (which may be jammed during an emergency), texts are a great way to quickly get time-sensitive messages to your audience. Reasons you might send an emergency text: Impending catastrophic weather A national emergency affecting your … Read More

How to Send Conversational SMS Campaigns Without Sounding Like a Mass Marketer

Andrew Kimmell101 Text Message Templates, Business Texting, conversational SMS campaings, Marketing, meeting booking, sales, Sales Acceleration, SMS

Business texting, like any business communication, is a dance between selling and information, between friendliness and respect, between brevity and thoroughness. In this dance, the difference between you and a mass marketer is how much attention you pay to your partner. A mass marketer isn’t concerned with a personal connection or a tailored approach. You can be different. An attentive … Read More

IT Staffing Firm Meridian Technologies Improved Response Rates by 240% and Increased Submissions with TextUs + Bullhorn

TextUs TeamBullhorn, Business Texting, Case Studies, SMS, Staffing and Recruiting, Text Messaging

Meridian Technologies, an IT staffing firm, knew the power of texting. “If you’re not texting candidates, you’re behind the eight ball,” said Justin Van Tassel, Director of Recruiting, Talent Acquisition, Training & Development. Their recruiters were using their personal cell phones to text with prospects and candidates and seeing great response rates over email and phone outreach alone. But not … Read More