We have three goals for making our customer’s experience the best possible at TextUs: Be responsive Be kind Be authentic In other words: we’re human. And we remember that everyone we connect with is human too.
Let’s be real: cold calls are old-fashioned and awkward, and don’t get results. We don’t like cold calling. Your customers don’t like cold calls. But phone calls are still an important tool. You can make calls more powerful by being strategic about when you use them. When you combine a well-timed text with a call, you get the double benefit of … Read More
Fastest-growing business-class texting platform now used by over 700 staffing firms to quickly place job candidates BOULDER, CO — TextUs, the leading business-class text messaging™ software, announced today that over 700 staffing firms now use the platform to communicate in real time with staffing and recruiting candidates. Debuting at #573 on the Inc. 5000, TextUs is the fastest-growing text messaging … Read More
We’re excited to share our next installment of TextUs Music with you. Each month, different team members here at TextUs will be curating a musical adventure for you. We want to bring you into our day-to-day by sharing the good stuff that keeps us motivated. I put together “Electro Essentials,” a collection of a few of my favorite electronic tunes.
A few years ago, listening to the Seeking Wisdom podcast, I heard Drift CEO David Cancel say “your website is like your store,” and it all clicked. Our websites are like our physical brick and mortar stores, and we’re creating an experience for every customer who visits, just like we would if we were meeting in person. If we thought … Read More
If you aren’t texting, you’re missing out on potential deals. Sales have had to pivot since inception, from door-to-door salespeople to letters to phone calls (a big leap!), then calls to email. And, just as you would’ve been missing out on great connections if you hadn’t started emailing your prospects in the past decade, today, you need to text your … Read More
Use texting for quick announcements and emergency blasts to internal staff and contacts. Brief enough to grab attention and more widely-accessed than email or calls (which may be jammed during an emergency), texts are a great way to quickly get time-sensitive messages to your audience. Reasons you might send an emergency text: Impending catastrophic weather A national emergency affecting your … Read More
In many ways, we live in the golden era of technological innovation. And nine times out of ten, the point of all of our exciting new tools is to save us time and energy. We have these smartphones in our pockets to connect more quickly and easily to the people we love and the services we need. We moved to … Read More