We’re excited to announce the initial close of our Series B funding round. The new equity plus expanded debt facility gives TextUs $5MM of additional capital to grow our business. We’ll invest the capital in expanding our voice and text products, cementing our market leadership in the staffing sector, growing our team, and keeping our customers happy.
In today’s on-demand economy, it’s more important — and more difficult — than ever to get ahold of customers and clients. Though contacts are always “on,” they’re also inundated with emails and voicemails, making it difficult for businesses to get their attention. We’re committed to helping our clients cut through the noise with business-class text messaging, cloud voice service, click-to-call, and enterprise-level analytics.
In discussing the key to the Staffmark Group’s success, Forrest Wagner, CIO of the global commercial staffing giant, said, “It helps to have a few tools that, undoubtedly, have improved the business. Take the TextUs platform that allows recruiters to use landline phone numbers for text messaging. It is an instance where tech boosts productivity and retention of Staffmark’s workforce in seemingly intangible ways.”
“TextUs allows us to give great customer service,” said Seth Fullerton, Loyal Source’s Director of IT. “When we saw our outbound to inbound call ratio jump to 8:1 or 10:2, we knew we needed to up our communication game. Since we implemented TextUs, we now enjoy a much higher rate of response from our candidates, which has really helped improve our placement performance. After all, if you’re not growing, you’re going.”
We’ve grown rapidly since we launched in 2013. In 2018, we were named to the prestigious Inc. 5000 list, and last year, we unveiled our new real-time communication platform, TextUs Next. TextUs Next allows customers to turn personalized text messaging campaigns into 1:1 conversations, manage multiple conversations from a single inbox, and schedule text messages for just the right time, all while integrating voice and texting outreach in a single dashboard tied directly to their ATS or CRM.
“This is an exciting phase for TextUs,” said Ted Guggenheim, TextUs CEO. “This Series B funding allows us to continue our mission to help businesses connect with people more easily, build relationships more authentically, and close faster.”