Make Conversations More Engaging with SMS [INFOGRAPHIC]

TextUs TeamBusiness Texting, HR, Infographics, Marketing, Real Estate, sales, SMS, Staffing and RecruitingLeave a Comment

With as much noise as there is in today’s business world, communicating via text messaging has proven to be one of the most effective methods of driving conversation and increasing engagement. Using SMS for business communications represents an opportunity for organizations to connect with employees, customers, candidates and stakeholders in a way that is effective, personalized and fast. While not … Read More

The Anti-Spam Checklist: How to Avoid Becoming a Spammer

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Now more than ever, it’s important to make your communication meaningful.  You may feel pressure in these stressful times to do whatever you can to get your contacts’ attention — even reach out too often or send messages out too broadly –but resist this temptation.  Spam is never warranted, but in times when people are focused on big issues, sending … Read More

The Give, Give, Give, Ask Strategy: How to Build Trust Using Text Messaging for Business [with Templates]

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Think about how you communicate to build relationships — not with leads and customers but with your friends and family.  First, if you’re like most people, you don’t even “cold call” your closest friends anymore. Instead, you text first to see if now would be a good time to talk. Second, you likely don’t ask for help, favors, advice, and … Read More

Boost Your Team’s Productivity by 10x Using a Real-Time Communication Workflow with TextUs Click-to-Call

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You’ve likely noticed the major sea change in the way we communicate in the past few years. Your cold calls go unanswered. You’ve stopped answering calls from people you don’t know.  You don’t even call your friends and family without texting to make sure it’s a convenient time to talk. The on-demand economy, an always-on society, and the rise of … Read More

How to Start Real-Time Conversations at Every Stage of the Customer Journey

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Like any relationship, your connection with your customers grows and changes over time. A prospect will need different attention, information, and touchpoints than an established customer.  Real-time communication is all about sending the right message at the right time, all throughout your customer’s journey with you. It’s about using the full suite of communication channels at your disposal to start … Read More

How to Use a Conversational Approach to Email and Text Messaging to Boost Your Response Rates

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If you’ve been following along at home, you already know that text messaging is great for getting responses — especially compared to using phone or email on their own. But, over the years, we’ve discovered that one of the greatest untapped powers of text messaging is that it also makes your other channels more effective. This is what makes business … Read More

Are You Getting Ghosted? Here’s How Your Texts and Emails Could Be Driving Them Away

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We’ve all been there. You’ve had a great back and forth with an excited customer, and then suddenly — nothing. It’s like your emails and texts are going into a black void. And you can’t figure out what happened. It’s not like the old days when you had in-person meetings where you could judge body language and facial expressions to … Read More

How to Use Text Messaging to Nurture Warm Leads

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Warm leads are the most exciting and the most fragile of your prospects. They’re interested, but how do you keep them interested without being too distant or too pushy? Since consumers prefer text messaging over other mediums, texting is the most effective way to bump these leads to hot. Here are a few ways to nurture effectively. Solve their problems ✨ … Read More

The Secret to Closing More Deals? Start Texting.

TextUs TeamBusiness Texting, sales, SMS, Text MessagingLeave a Comment

If you aren’t texting, you’re missing out on potential deals. Sales have had to pivot since inception, from door-to-door salespeople to letters to phone calls (a big leap!), then calls to email. And, just as you would’ve been missing out on great connections if you hadn’t started emailing your prospects in the past decade, today, you need to text your … Read More

How to Send Conversational SMS Campaigns Without Sounding Like a Mass Marketer

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Business texting, like any business communication, is a dance between selling and information, between friendliness and respect, between brevity and thoroughness. In this dance, the difference between you and a mass marketer is how much attention you pay to your partner. A mass marketer isn’t concerned with a personal connection or a tailored approach. You can be different. An attentive … Read More