Business Texting for Customer Service

Create the Best Customer
Service Experience with Texting

Improve Service Rep Effectiveness and Get Read Rates of up to 98%

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No-Risk Trial

Customers Love Text Messaging

Use Two-Way Texting from Your Work Phone Number
to Increase Customer Satisfaction and Engagement.


With two-way text messaging you can increase customer satisfaction instantly by communicating how your customers communicate. And with a more than 800% increase in response rates, your customer service reps can reduce incoming calls to improve productivity.

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Try it out! No-Risk Trial

Texting Benefits

  • Improve customer satisfaction instantly
  • Get responses within minutes
  • Communicate how your customers communicate
  • Differentiate your brand with a more convenient communication tool
  • Increase customer service representative productivity
  • Text from your computer on your landline
  • Track all text messages from your company

“We can take a phone call and send a message at the same time. If someone has a quick question and only has a minute to talk, this gives them a way to do it.”

– Drew Harding, Trusted Nurse Staffing

Texting Enable Your Business Phone Number

This is not like the text messaging technology you’re used to. With TextUs you can text any client directly from your work landline and communicate on your computer just like you’re used to with instant messaging.

Schedule a Demo

Get a demo of our business-class texting software.

Request a Demo

Contact Sales

Learn how to your team can leverage two-way texting.

Contact Sales

Join the Thousands of Customer Service
Professionals Using TextUs

Start your No-Risk Trial to get your team texting.

Get Started Now

Try it out! No-Risk Trial