Business Texting for Customer Service
Create the Best Customer
Service Experience with Texting
Improve Service Rep Effectiveness and Get Read Rates of up to 98%
Customers Love Text Messaging
Use Two-Way Texting from Your Work Phone Number
to Increase Customer Satisfaction and Engagement.
With two-way text messaging you can increase customer satisfaction instantly by communicating how your customers communicate. And with a more than 800% increase in response rates, your customer service reps can reduce incoming calls to improve productivity.
“We can take a phone call and send a message at the same time. If someone has a quick question and only has a minute to talk, this gives them a way to do it.”
– Drew Harding, Trusted Nurse Staffing
Texting Enable Your Business Phone Number
This is not like the text messaging technology you’re used to. With TextUs you can text any client directly from your work landline and communicate on your computer just like you’re used to with instant messaging.