10 Reasons Why HR Leaders Should Use Texting

texting for human resources

Going into year three of the pandemic, HR leaders have already faced challenges in workplace and employee management.  Now HR leaders are figuring out how to keep company morale up, hire and train during a Great Resignation, and communicate with a hybrid or remote workforce, or convince staff to return back to the office after working from home.

Fast Company predicts that in 2022 work will become asynchronous and more flexible to meet employee needs. Texting is one tool that meets the desired flexibility of workers.  No matter the function on the HR spectrum, texting can provide positive outcomes.

“Texts have a 98% read rate and 40% response rate, proving more effective than email or phone.”

Corporate human resource teams use texting to engage across different stages and communicate with both candidates and employees. From scheduling interviews and team member meetings, to crisis communication and surveys, there are ways to use text for each life cycle stage. Texting gives you the flexibility to let candidates get hired and employees work in a convenient way.  No matter if you are remote, in-office, or hybrid – texting lets all staff feel connected, appreciated, and gives an outlet for sending and receiving information in a central location.

TextUs has integrations with Workday® and Greenhouse to make texting even easier for HR leaders. These integrations enable teams to send and receive real-time, two-way text messages without switching between platforms.

“On average, people respond to text in 90 seconds vs. 90 minutes for email.”

reasons for HR teams to use texting

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