Blog Post

New Auto-Reverse Number LookUp, In-App Notifications, and More [Product Update]

New Auto-Reverse Number LookUp, In-App Notifications, and More

We’ve collected all of your most commonly requested feature updates from our wonderful users and launched an update we hope you’ll be excited about! In this update, we’ve included new in-app notifications, improved the TextUs Chrome Extension phone number look up, and enhanced a few key messaging features.

New In-App TextUs Notifications

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With all the great user feedback and updates we’ve been making to the TextUs platform, we needed a place to keep you up-to-date!  The new TextUs in-app notifications are where you can find all app updates and new feature announcements.

 

Auto Lookup Numbers in the TextUs Chrome Extension

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One of the most common requests we received with our new TextUs Chrome Extension was for the ability to automatically look up phone numbers without needing to click the magnifying glass first. We’re happy to announce that our team of developers made it happen! Now, when you click “Phone Numbers on Page” or “Search Current Page,” the TextUs Chrome Extension will automatically tell you whether the phone number is a mobile phone or landline number, saving you even more time!

 

Broadcasts Now Removed from Messages Tab

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Broadcast Messaging allows you to send messages to up to 250 contacts at a time. Before, when you sent a Broadcast, your Messages tab was filled with those messages, which would push all your other conversations lower on the list. Now, when you send a Broadcast, your current messages remain at the top of your Messages tab for easy access.

 

Text “STOP” to Opt-Out

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The latest update includes a shortcut for contacts to opt out of receiving messages! If any contact responds to you with the text message “Stop,” they will be automatically opted out. Keep in mind that the message must only include the word “stop” in order for automatic opt-out to be successful (for example, “please stop” or “stop messages” will not have the same result). Once opted out, the same restrictions apply as when you manually opt out contacts.


Message Delivery Status Feedback

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One of the most commonly requested feature updates we’ve received is the ability to see when a message has been delivered. Well, we’re happy to announce that you will now see a delivery status underneath your most recent sent messages in your chat windows! Delivered messages will show up as either blue (individual messages) or purple (group broadcasts) and will say “Delivered” below. You’ll also be aware of any messages that were not successfully delivered, as they will show up red and say “Not Delivered” below.

Have any questions?  We’re here to help!

You can Text Us at 303-442-3223or Email Support@TextUs.com. You can also visit our Support Center to view our step-by-step guides and videos. 

Thank you!

– The TextUs Team

2022 State of Texting

We gathered data from TextUs users and outside sources to bring this insightful look at how texting will shape better business results in 2022.  We covered industry trends across many verticals and shed light on texting insights that you can use to establish best practices across your organization.

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