Text Messaging Platform for Hotels and Vacation Rentals

Text messaging is helping hoteliers, vacation rental owners and management companies provide better service to their guests by communicating faster and getting more responses. TextUs is easy-to-use, two-way text messaging software designed to make communication more effective.

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Why Hoteliers, Vacation Rental Owners and Management Companies Choose TextUs

Book More Stays

Use text messaging software to send special offers, video messages, reminders, status updates and follow ups.

Pre Arrival Communication

Set expectations for a great stay by communicating arrival times, check-in details, entry information and more.

Elevate the Guest Experience

Ensure guests have all they need with quick check-in texts throughout the stay and deliver on amenity requests.

In-Stay Guest Touchpoints

Provide amenity upgrades or local tips, dining, experiences and beyond with two-way text communication.

Check Out Efficiency

Ensure check-outs are a breeze with east text reminders.

Generate More Reviews

Keep the conversation going and ask for reviews after guests have checked out.

Concierge Service

Book local excursions, dinner reservations, ground transportation shuttles and more.

Notifications

Send simple guest notifications with on-property happenings.

Drive Customer Loyalty

Ensure return stays by keeping customers engaged beyond the duration of their trip.

Resources for Hospitality

Playbook

Guide to SMS Marketing for Restaurants and Hotels

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Make Conversations More Engaging with SMS

Infographic

Text Messaging Do’s & Don’ts

Playbook

4 Texting Tips to Improve Engagement
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