Retail Texting Templates for Hiring, Employee Communications, Marketing and Logistics

The retail industry is no stranger to seasonal spikes, making smooth business operations critical to adjust to fluctuating demand.  Proper staffing, training, communications, marketing and logistics all play a major role in ensuring retailers can properly meet the seasonal needs of their businesses.  While most consumers are familiar with getting promotional text messages around the holidays, the role of text messaging stems way beyond promotional offers.  Hiring, employee communications and logistics are other ways text messaging can improve business operations throughout the year.

Here are some examples of how text messaging can be used effectively across retail businesses.

10 Texting Templates for Retail Hiring

The current labor market has all industries – but retail in particular – looking for ways to hire for the workforce. Finding balance between full-time employees and the rush for seasonal hiring can be tricky. Avoid any gaps in your staffing needs by incorporating text messages to your hiring plan. You can easily notify candidates of jobs, schedule interviews, and apply referral programs. Here are some texts to start sending today and get ahead of your hiring! 

1

Hi, Danielle! Are you looking for extra work during the holidays? We are looking for sales associates in our Columbus location. Pay starts at $19.10/hr plus sign on bonus! Reply “YES” if interested.

2

Drake: Start the new year with a new career! Open interviews are being held this week (9a-4p) at our Peachtree location. Will we see you there?

3

Sarah, ResourceUSA is seeking 1st and 3rd shift positions. 1st shift starts at $15/hr. 3rd shift starts at $16.50. Are you interested? 

4

Hi, Gary! We have positions open in our warehouse for our new store. Reply “YES” if you’d like to schedule an interview.

5

Mel – Text “JOBS” to be alerted when we start our seasonal hiring.

6

Looking for a job opportunity with CoffeePlus? We have new roles available. Click the link for opps: tinyurl.com/coffeejobs

7

Hi Tom – your interview at SuitsPlus is this Wed. at 3pm. Please reply “HIRED” to confirm.

8

Arlan: You are invited to interview at BeachMart. Please use the link to schedule a time: tinyurl.com/beachmart

9

Thanks for your interest in PetsRUs, Layne. Please respond which department you want to interview for: 1. Grooming 2. Cashier 3. Warehouse 4. Janitor 

10

Hi, Ellie! Congrats on your new role! Just a reminder that we are hiring more staff for the holidays– you can earn a $500 bonus if someone you refer gets hired!

10 Texting Templates for Retail Employee Communications

Texting lets you communicate to all of your retail employees. No matter if you have one location or are spread across the country and in different roles, you can create campaigns and group contacts in a way that makes sense to communicate with them! You’ll never have to wonder who is on the schedule with text because you can easily confirm shifts and have it sync directly with your CRM or workflows. Here are some texts to start sending today to communicate with your staff!

1

Hi Sarah! We are having a west regional meeting on 4/08 at 3pm. Please confirm your attendance – Thanks!

2

Tom: we have an immediate opening for third shift on Wednesdays. Are you interested? Please reply “YES” or “NO” Thanks!

3

Sally: We are collecting feedback for our store window theme this year. Please respond with your choice: 1: Snow 2: Gingerbread 3: Nutcracker 4: Sparkly Oranments

4

Hey Ted! Our staff happy hour will be at River Saloon on 8/24 from 6-8pm. Please RSVP by 8/12.

5

Tracey: Here is the schedule for next month with staff assignments. (attach PDF)

6

Noah: Just a reminder that timecards are due by Friday COB. You can even send via text!

7

Hi Shelley – We are extending our back-to-school hours to stay open until 9pm. Are you interested in picking up extra hours for the next month? Please reply “YES” or “NO”

8

Travis: here are the talking points you can quickly reference for our summer sale. (attach pdf)

9

Jesse: Scheduling for next month is now open! Click the link to confirm your shifts.  Thanks! tinyurl.com/shifts

10

Natalie: Watch this 60 second video on a tutorial of our new checkout process! (attach video)

10 Texting Templates for Retail Marketing and Promotions

Make sure your sales and promotions get in front of your customers! Texting lets you easily communicate what specials you have, share coupon codes, and easily track and analyze success of your campaigns and marketing efforts. Texting has higher deliverability and read rates compared to email so you will increase the likelihood of customers seeing your message and taking action. Here are some texts you can start sending to customers right away to promote and market your store!

1

Oscar: Want to receive special codes and information about sales and promotions at BooksPlus? Simply reply “TEXTUS” to confirm opt in!

2

Heather: Special sale for SMS subscribers! Get 20% until 6/10 with the code “TEXTUS”

3

Larry: The Yeti cooler you wanted is back in stock! Reply “BUY” to easily complete your purchase.

4

Melanie: Thank you for your purchase! Give us a review and get 25% off your next order! tinyurl.com/reviewus

5

Greg: GolfGallery is hosting an exclusive event for customers! 4/12 from 12-4pm we will have apps, drinks, and a golf pro giving tips. RSVP by replying “TEE UP”

6

Hi Rachel! Our new line of swimwear is launching this week! Get a first look now and save 10% before we release to the public. Use code “SWIM” when you enter the site!

7

Victor: Thanks for joining the VIP Club! Enjoy 15% off and FREE shipping all month long with code “VIP”

8

Happy birthday, Bethany! Come in for a free scoop of ice cream anytime this month! Just show this text to receive!

9

Frank: Are you ready for ski season?! You left some items in your cart that you may need on the slopes! Here’s 10% off your purchase with code “SKI”

10

Heather: Get ready for back2school with our notebook BOGO sale. Show this text at checkout or use code “NOTES” online.

10 Texting Templates for Retail Logistics

You can provide a positive customer experience by texting your customers updates on their order and shipping status. You can provide a full-service experience to all involved in supply chain management by clearly communicating status updates or delays. Keeping everyone informed in real-time will make everyone happy! Here are some texts you can start sending today to manage retail logistics.

1

Hi Lauren! Thank you for your Posh Boutique order! Your item has shipped and the expected delivery date is 4/18. Here is your tracking link tinyurl.com/tracking

2

Cam: Your wine is expected to be delivered between 1-3pm today. Adult signature is required. Will you be home? Please reply “YES” or “NO”

3

Sam: Customer requested that order 39023 be delivered to the Walgreens on 2 Spruce St. Please confirm receipt.

4

Cristina: Thank you for your order from Donut Town. Please respond if you would like 1: curbside delivery or 2: to come in and pickup your order.

5

Todd: How did we do?! Complete this quick survey about your delivery experience tinurl.com/delivered

6

Andrea: Sorry to hear that your product was damaged during delivery. We are processing a replacement and you can follow the new tracking order here tinyurl.com/newpurchase

7

Liam: Thank you for your grocery order! Your items are currently being packed and we will send a text when they are ready for pick up.

8

Liam: Your groceries are ready for pick up! Come by the TO GO booth and pick up from shelf 12. Thank you for shopping with us!

9

Mary: The hurricane has impacted shipping and travel. Your order is expected to arrive on 7/2 now. Sorry for the delay!

10

Yuri: A new shipment will be delivered today at 7am at dock 4. Please make sure staff will be there to unload.  Thank you!