Adjusting to COVID-19: How Hospital Systems are Changing the Way They Communicate [Webinar]
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Published
April 15, 2020
Times are uncertain and hospitals and healthcare staffing firms are both rapidly changing the way they do business to meet the demands of the COVID-19 pandemic. We invited one of our hospital clients to help us understand how staffing firms can respond to these changing demands with speed and sensitivity.
<a href="https://oldsite-textus.pantheonsite.io/webinars/covid-19-healthcare-enterprise-texting-staffing-surge">In this webinar</a>, you’ll hear industry insights firsthand and learn how healthcare teams are using <a href="https://oldsite-textus.pantheonsite.io/" target="_blank" rel="noreferrer noopener">business text messaging</a> to adjust to the COVID-19 pandemic.
Learn how healthcare organizations are using texting to:
<ul>
<li>Communicate work schedules and assignments in real-time</li>
<li>Stay connected and aligned with your remote workforce</li>
<li>Text your team about issues and solve problems faster</li>
</ul>
“Given the current pandemic, TextUs has enabled us to communicate quickly to hundreds of our staff about work assignments, address issues day/night, and stay connected even when some of our team is remote, while our employees are on the front lines caring for patients,” said Bruce Weinberg, Assistant Vice President, Nursing Workforce Management at Ochsner Health System.
“This application has been instrumental in how we communicate with our front line employees.”
Join us on Friday, April, 17th at 11am MST. Can’t make it? No worries, if you can’t make it, register now and we’ll send you the recording as soon as it’s available.
<figure class="wp-block-image size-large is-resized"><a href="https://oldsite-textus.pantheonsite.io/webinars/covid-19-healthcare-enterprise-texting-staffing-surge"><img class="wp-image-28587" src="https://oldsite-textus.pantheonsite.io/wp-content/uploads/2020/01/TextUs-Blog-Button-register-now.png" sizes="(max-width: 258px) 100vw, 258px" srcset="https://oldsite-textus.pantheonsite.io/wp-content/uploads/2020/01/TextUs-Blog-Button-register-now.png 568w, https://oldsite-textus.pantheonsite.io/wp-content/uploads/2020/01/TextUs-Blog-Button-register-now-300x75.png 300w, https://oldsite-textus.pantheonsite.io/wp-content/uploads/2020/01/TextUs-Blog-Button-register-now-100x25.png 100w" alt="" width="258" height="65" /></a></figure>
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Frequently Asked Questions
How did healthcare systems change their communication strategies during COVID-19?
Hospital systems rapidly adopted SMS and digital communication tools to manage staffing surges, coordinate shift coverage, and keep patients and staff informed without in-person interactions.
What communication tools helped healthcare organizations manage staffing surges?
SMS platforms, automated outreach tools, and healthcare staffing software helped organizations coordinate shift coverage, recruit travel nurses, and keep workers informed in real time during crisis periods.
What lessons did healthcare staffing firms learn about communication from the pandemic?
The pandemic showed that speed and clarity in communication are non-negotiable in healthcare. Organizations that had invested in mobile-first, SMS-enabled communication platforms were able to respond much faster than those relying on traditional channels.
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