Effortless SMS Automation

Automating text messages with TextUs is straightforward and enhances your communication efficiency. The platform offers several automation features:​

• Automated Drip Campaigns: Create custom SMS sequences that send a series of messages to contacts over specified intervals, guiding them through your engagement funnel. This approach is particularly effective for nurturing leads or keeping candidates informed throughout the recruitment process. ​
• Scheduled Messages: Plan your messages in advance by scheduling them to be sent at optimal times. This ensures timely communication, even during non-business hours or peak periods.
• Recurring Texts: Set up messages to be sent at regular intervals, such as daily, weekly, or monthly. This feature is ideal for sending routine reminders, updates, or ongoing promotions without manual intervention. ​
• SMS Keywords & Auto Responses: Define specific keywords that, when texted to your number, trigger automated responses. This is useful for providing instant information or confirming subscriptions. For example, a contact texting “INFO” could receive an immediate reply with details about your services. ​

To implement these automations, navigate to the ‘Automation’ section in your TextUs dashboard, select the desired automation type, and follow the prompts to customize your messages and settings.

Sending automated texts to customers with TextUs involves a few simple steps:​

1. Create a Contact List: Import or input the contacts you wish to engage. Organize them into groups based on criteria like demographics, interests, or engagement history.​
2. Design Your Message: Craft a clear, concise message tailored to your audience. Personalization tokens can be used to insert specific details like the recipient’s name or appointment time.​
   
   • Drip Campaigns: Ideal for a series of messages over time. Set the sequence and timing for each message in the campaign.
   • Scheduled Messages: Perfect for one-time future messages. Select the exact date and time for the message to be sent.​
   • Recurring Texts: Use this for messages that need to be sent repeatedly at set intervals.​
3. Set Triggers (if applicable): For keyword-based automations, define the keywords that will initiate the automated response. Ensure these keywords are communicated to your audience through appropriate channels.​
4. Review and Activate: Double-check your message content, timing, and recipient list. Once satisfied, activate the automation. TextUs will handle the rest, sending messages according to your specified settings.​

By leveraging these features, you can maintain consistent and timely communication with your customers, enhancing engagement and satisfaction.

An automated text message is one that’s prewritten and sent automatically based on a defined action or schedule. Automated text message marketing saves time and improves consistency across your messaging.

Using our SMS automation tools, you simply select your contacts, write your text, define your triggers or timing, and activate your automation. No coding required.

TextUs empowers you to improve engagement, simplify workflows, and scale your outreach.

Yes, there are several types of SMS automations, especially with TextUs. A couple examples are trigger-based SMS automations where texts are sent automatically when specific events or actions occur. There are scheduled or drip SMS campaigns where a series of texts are sent over time on a set schedule. There are many more you can review in the TextUs platform.