Effortless SMS Automation
Build high-converting workflows that trigger the right message, to the right contact, that create more conversions.
Set It and Scale
TextUs automation allows your team to focus on strategy while workflows handle the everyday outreach. Whether you're warming up cold leads and prospects, or following up after a form fill, every step is smart, timely, and measurable.
Automate Conversations that Drive Conversions
Opt-In Methods That Work
Make opt-in and information access easier than ever by scanning
a QR code that instantly texts a keyword to your number.
Automate outreach and drive conversions
Build custom SMS drip campaigns that send a series of messages to your contacts, driving them toward conversion with every step.
SMS Keyword & Auto Responses
Effortlessly grow your contact list and streamline opt-ins with SMS keywords and automated responses that engage contacts instantly.
Tomorrow’s Messages, Done Today
Plan ahead and let us do the work—schedule messages to send at the perfect time, so you stay on top of your outreach even when you’re busy.
Simplify Your Team’s Workflows
Let our powerful SMS marketing platform take care of routine tasks like sending routine messages, logging conversations, and generating reports. By handling the small stuff, we free up your team to focus on driving more pipeline and boosting your bottom line.
SMS Automation That Drives Results
Real world data showcasing the impact of automated texting on engagement and conversions.
98%
Text Messages Are Read Within Minutes
SMS boasts a 98% open rate, significantly higher than email, ensuring your message is seen.
45%
Response Rates with Business Texting
Response rates soaring to 45% and beyond ensures SMS surpasses traditional communication methods.
62%
Users engage with TextUs multiple times a day
A large portion of TextUs users are interacting with TextUs multiple times a day, showing its critical role in growing effective business communication tools and tactics.
Frequently Asked SMS Questions
Get the answers to your SMS automation questions
How do I automate text messages?
Automating text messages with TextUs is straightforward and enhances your communication efficiency. The platform offers several automation features:
- Automated Drip Campaigns: Create custom SMS sequences that send a series of messages to contacts over specified intervals, guiding them through your engagement funnel. This approach is particularly effective for nurturing leads or keeping candidates informed throughout the recruitment process.
- Scheduled Messages: Plan your messages in advance by scheduling them to be sent at optimal times. This ensures timely communication, even during non-business hours or peak periods.
- Recurring Texts: Set up messages to be sent at regular intervals, such as daily, weekly, or monthly. This feature is ideal for sending routine reminders, updates, or ongoing promotions without manual intervention.
- SMS Keywords & Auto Responses: Define specific keywords that, when texted to your number, trigger automated responses. This is useful for providing instant information or confirming subscriptions. For example, a contact texting “INFO” could receive an immediate reply with details about your services.
To implement these automations, navigate to the ‘Automation’ section in your TextUs dashboard, select the desired automation type, and follow the prompts to customize your messages and settings.
How do I send automated texts to customers?
Sending automated texts to customers with TextUs involves a few simple steps:
- Create a Contact List: Import or input the contacts you wish to engage. Organize them into groups based on criteria like demographics, interests, or engagement history.
- Design Your Message: Craft a clear, concise message tailored to your audience. Personalization tokens can be used to insert specific details like the recipient’s name or appointment time.
- Drip Campaigns: Ideal for a series of messages over time. Set the sequence and timing for each message in the campaign.
- Scheduled Messages: Perfect for one-time future messages. Select the exact date and time for the message to be sent.
- Recurring Texts: Use this for messages that need to be sent repeatedly at set intervals.
- Set Triggers (if applicable): For keyword-based automations, define the keywords that will initiate the automated response. Ensure these keywords are communicated to your audience through appropriate channels.
- Review and Activate: Double-check your message content, timing, and recipient list. Once satisfied, activate the automation. TextUs will handle the rest, sending messages according to your specified settings.
By leveraging these features, you can maintain consistent and timely communication with your customers, enhancing engagement and satisfaction.
What is an automated message?
An automated text message is one that’s prewritten and sent automatically based on a defined action or schedule. Automated text message marketing saves time and improves consistency across your messaging.
How do I set up an automated text?
Using our SMS automation tools, you simply select your contacts, write your text, define your triggers or timing, and activate your automation. No coding required.
TextUs empowers you to improve engagement, simplify workflows, and scale your outreach.
Are there different types of SMS automations?
Yes, there are several types of SMS automations, especially with TextUs. A couple examples are trigger-based SMS automations where texts are sent automatically when specific events or actions occur. There are scheduled or drip SMS campaigns where a series of texts are sent over time on a set schedule. There are many more you can review in the TextUs platform.
Get a TextUs
Automation Demo
Learn how thousands of sales, marketing, and recruiting organizations use TextUs every day to make their teams more efficient with text messaging automation.