What You Can Do With TextUs
Explore powerful ways businesses use texting to connect, convert, and grow. From client outreach to CRM integration—SMS delivers real results.
Answer questions, send updates, and resolve issues quickly—so customers stay happy and informed.
Customer expectations are higher than ever. TextUs gives your team a faster way to manage support tickets, confirm appointments, or notify customers of service changes—all in real time. Give your customers the help they need, when they need it, with two-way texting that fits their daily lives.
Keep your service and support teams aligned with fast, flexible team texting.
When your internal team is in sync, your customers notice. Use TextUs to quickly coordinate shift schedules, hand off tickets, or notify agents of policy updates—so no message is missed and no task falls through the cracks.
Meet your customers where they are—with consistent, personalized communication from start to finish.
From first interaction to final resolution, texting makes every customer touchpoint easier and faster. Whether you're managing service appointments, feedback collection, or proactive alerts, TextUs helps you stay one step ahead—and show customers they matter.
Power of Text Messaging
Discover powerful stats that highlight just how fast, effective, and preferred SMS is compared to other channels. The numbers speak for themselves.
Why Service Teams Rely on SMS
Text messaging provides the speed and responsiveness your customers expect—and your team needs to succeed.
89%
Of consumers prefer texting for business communication
95%
Of Texts are Read Within 3 Minutes
45%
Response Rate for SMS vs. 6% for Email
45%
SMS Response Rate Compared to Email’s 6%
95%
Texts are read within 3 minutes
89%
of Candidates Prefer Texting Over Phone or Email for Job-Related Communications
Turn Customer Conversations Into a Competitive Advantage
Meet customers where they are with fast, frictionless SMS support that’s measurable, manageable, and built with customer engagement in mind.
The Preferred SMS Platform for Modern Agencies
TextUs helps marketing agencies and their clients convert more, connect smarter, and improve marketing performance. Whether you're managing lead generation for your own agency or running SMS campaigns for hundreds of clients, TextUs brings speed, scale, and data visibility to every conversation and conversion.
Create New Value for Your Clients
With white-label options, robust integrations, and automated outreach, you can turn SMS into a premium service that drives strong ROI for your clients and makes your agency stand out.
Modern Business Texting for Modern Support Teams
TextUs replaces slow response times and clunky email threads with real-time texting that drives resolution rates up and wait times down. Integrated with your CRM and keep your team moving fast without sacrificing quality or visibility.
Texting Smarter Starts Here
Get expert advice, how-to guides, and stories from teams using texting to boost placements and save time.
Get A TextUs
Demo Today
Learn how thousands of businesses use TextUs daily to communicate in real-time.
Give your team the tools they need to respond faster, reduce tickets, and create exceptional customer experiences.
Ready to Text Your
Way to Better Support?
Give your team the tools they need to respond faster, reduce tickets, and create exceptional customer experiences.