Insurance

SMS Software for Insurance Agencies

Revolutionize your insurance claim process and connect with customers seamlessly through our premier insurance text messaging platform. Empower your communication with unparalleled efficiency and meet your clients on their preferred ground—right in their message inbox.

What You Can Do With TextUs

Explore powerful ways businesses use texting to connect, convert, and grow. From client outreach to CRM integration—SMS delivers real results.

Create Efficient Workflows

With TextUs automation, you can provide real-time updates on the status of claims with automated SMS alerts, reducing call volumes and increasing customer service efficiency. Improve collection rates and customer loyalty by sending automated SMS reminders for policy renewals and payments. TextUs seamlessly integrates with the leading CRM and claims management systems, keeping your workflow efficient and automated.

Expedite Claims Handling

With a 98% read rate, communicating on a proven insurance text message platform prompts more responses, faster.

Increase Claims Agent Productivity

Handle appointments, reminders, and follow-ups with unparalleled efficiency.

Improve Sales & Marketing Efforts

Reach new and existing customers with promotions and new product offerings.

Create Workflows

Use Keywords and Sequences to automate your workflow for more efficient communication.

Power of Text Messaging

Discover powerful stats that highlight just how fast, effective, and preferred SMS is compared to other channels. The numbers speak for themselves.

Performance Text Messaging That Moves Fast

Discover powerful statistics that highlight the effectiveness of performance SMS in the Insurance Industry

89%

Of consumers prefer texting for business communication

45%

Response Rate for SMS vs. 6% for Email

95%

Texts are read within 3 minutes

Increase Engagement through SMS

Utilize SMS platforms to deliver hyper-personalized content, offers, and reminders, resonating with your clients on a deeper level. Bringing in SMS as a customer engagement tool has been proven to boost interaction rates significantly, driving sales and increasing customer satisfaction scores.

The Preferred SMS Platform for Modern Agencies

TextUs helps marketing agencies and their clients convert more, connect smarter, and improve marketing performance. Whether you're managing lead generation for your own agency or running SMS campaigns for hundreds of clients, TextUs brings speed, scale, and data visibility to every conversation and conversion.

Create New Value for Your Clients

With white-label options, robust integrations, and automated outreach, you can turn SMS into a premium service that drives strong ROI for your clients and makes your agency stand out.

Personalize Communications

Provide support and guidance throughout the claims process with 1:1 conversational SMS.

Provide Claim Updates

Keep your customers in the loop on the status of their claims via short text updates.

Maintain Communication Records

All text conversations are stored for reference and easy integration with claims management systems.

Analyzing SMS Impact

Gain insights that reshape and refine your SMS strategies.

Resources

Texting Smarter Starts Here

Get expert advice, how-to guides, and stories from teams using texting to boost placements and save time.

Webinar

SMM vs. SMS: Which Is Better For Customer Engagement?

In this webinar, TextUs and Cloud Campaign discuss how to drive maximum engagement using SMM and SMS marketing strategies.

Template

Holiday Recruiting Text Message Templates

If you are hiring seasonal help in retail or hospitality, you need these SMS templates to recruit the staff to deliver a quality customer experience.

Case Study

How Barilla Uses TextUs for Employee Engagement

Barilla chose TextUs as a mass text messaging service to enhance employee communication. TextUs is easy to use for HR teams.

Get A TextUs

Demo Today

Learn how thousands of businesses use TextUs daily to communicate in real-time.