What You Can Do With TextUs
Explore powerful ways businesses use texting to connect, convert, and grow. From client outreach to CRM integration—SMS delivers real results.
Deliver timely offers and event updates that bring shoppers into your store.
Retail success depends on local visibility and personal connection. With TextUs, you can quickly promote in-store sales, VIP events, restocks, and product launches to segmented customer groups.
Reduce calls and confusion with fast, proactive updates.
Whether it’s order pickup, status updates, or appointment confirmations, TextUs lets your team provide real-time support that keeps customers happy—and your staff focused. Fewer phone calls, more satisfied shoppers.
Streamline internal communication so your staff stays informed and productive.
Retail employees juggle shift changes, customer needs, and daily tasks. TextUs helps store managers share updates fast—without disrupting the floor. From scheduling to announcements, it’s easy to keep everyone aligned and in the loop.
Deliver real-time updates and order support to online customers.
Even if your retail team supports an online store, you don’t need a separate communication process. TextUs helps you stay personal and efficient by managing e-commerce questions, order follow-ups, and product inquiries in one place.
Power of Text Messaging
Discover powerful stats that highlight just how fast, effective, and preferred SMS is compared to other channels. The numbers speak for themselves.
Why Top Retail Teams Use Text Messaging
Texting delivers the fast, personalized experiences modern shoppers expect.
89%
Of consumers prefer texting for business communication
95%
Of Texts are Read Within 3 Minutes
45%
Response Rate for SMS vs. 6% for Email
45%
Average SMS Response Rate
95%
Texts are read within 3 minutes
89%
Of consumers prefer texting over other channels
Unlock Data-Driven SMS Campaigns to Power Customer Engagement
Launch high-impact text campaigns from one centralized platform built to help retail teams drive foot traffic, streamline operations, and gain visibility into every interaction.
The Preferred SMS Platform for Modern Agencies
TextUs helps marketing agencies and their clients convert more, connect smarter, and improve marketing performance. Whether you're managing lead generation for your own agency or running SMS campaigns for hundreds of clients, TextUs brings speed, scale, and data visibility to every conversation and conversion.
Create New Value for Your Clients
With white-label options, robust integrations, and automated outreach, you can turn SMS into a premium service that drives strong ROI for your clients and makes your agency stand out.
The Smart Messaging Platform for Retail Teams
TextUs helps retail brands connect faster with customers and staff, from promotional blasts to shift coordination. With seamless POS, CRM, and workforce system integrations, you get the speed, automation, and data visibility to engage with precision and scale.
Texting Smarter Starts Here
Get expert advice, how-to guides, and stories from teams using texting to boost placements and save time.
Get A TextUs
Demo Today
Learn how thousands of businesses use TextUs daily to communicate in real-time.
TextUs helps you stay top-of-mind, reduce response time, and deliver the kind of service today’s shoppers expect.
Ready to Bring Shoppers
Back—Again and Again?
TextUs helps you stay top-of-mind, reduce response time, and deliver the kind of service today’s shoppers expect.