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Playbook

2022 Business Texting Statistics and 2023 Predictions

Business SMS stats from real customer data analysis. Response rates, open rates and more, broken up by industry.

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Playbook

How Do You Use Business Texting?

When you just want a quick answer, text messaging can be the difference between weeks of phone tag or “Just circling back to this” emails and a quick answer.

Playbook

4 Texting Mistakes to Avoid and What to Do Instead

We found 4 patterns among texts from across different industries and geographies that lead to lowest-performing response rates. Check them out.

Playbook

Chapter 1: Real-Time Messaging is Eating the World

We still need phone and email touches, but what’s really driving the Era of Real-Time is messaging. Learn more.

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Business Texting

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