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Playbook

A New Communication Strategy for the On-Demand Economy

It’s considered world-class service to respond to customers within 15 minutes. But, for a growing number of companies, 15 minutes is way too long. In the on-demand economy, waiting has become unacceptable.And believe it or not, how long someone waits to hear back from you can make all the difference in closing new business, beating the competition, or delighting a valued customer.Today we’re always on, always connected, and we expect to engage and communicate on-demand, and on our terms.This new reality has brought the rise of real-time communication, with live-chat and text messaging leading a revolution in how organizations attract, work with, and respond to customers.We’ve now entered the Era of Real-Time, where business communication is instant, personal, authentic, and aligned with how we communicate in the rest of our daily lives.

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Should you build or buy your SMS solution?

Unlock your platform’s potential with white label SMS and API for SMS in one that drives higher engagement and conversions for your customers.

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The Power of SMS in Debt and Lending Communication

Discover how incorporating SMS can elevate your debt management and lending strategies, leading to stronger customer relationships.

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The Guide To Text Messaging For Sports Teams

This guide will show you how to use text messaging whether you are a coach communicating to your team or a sales team looking to fill seats.

Business Texting

Built for Results

Create and convert pipeline at scale through industry leading SMS software