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Playbook

A New Communication Strategy for the On-Demand Economy

It’s considered world-class service to respond to customers within 15 minutes. But, for a growing number of companies, 15 minutes is way too long. In the on-demand economy, waiting has become unacceptable.And believe it or not, how long someone waits to hear back from you can make all the difference in closing new business, beating the competition, or delighting a valued customer.Today we’re always on, always connected, and we expect to engage and communicate on-demand, and on our terms.This new reality has brought the rise of real-time communication, with live-chat and text messaging leading a revolution in how organizations attract, work with, and respond to customers.We’ve now entered the Era of Real-Time, where business communication is instant, personal, authentic, and aligned with how we communicate in the rest of our daily lives.

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Playbook

Don’t Forget to add an SMS Marketing Plan to your Business Strategy

Don’t forget to add an SMS marketing plan to your business strategy with these SMS marketing tips and text message marketing techniques.

Playbook

5 Tips for Improving Customer Experience

AI chatbots, call centers, and emails that lead to nowhere have not always solved customer issues. If you are looking for a customer service solution, try SMS.

Playbook

The Power of SMS in Debt and Lending Communication

Discover how incorporating SMS can elevate your debt management and lending strategies, leading to stronger customer relationships.

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Built for Results

Create and convert pipeline at scale through industry leading SMS software