Our TextUs core values provide a foundation for a positive culture
“This team genuinely listens when you have a different perspective. It's rare to have this level of encouragement and support - especially when your experience means changing the plan. It takes work to foster trust, and the importance TextUs places on authenticity gives me plenty of opportunities to be a trusted partner to my team.”
“Purposively inclusive at TextUs means being intentional about who and how we interact as a team. Ideas (whether for product, marketing/sales initiatives, or culture improvements) are born at the team level and molded by insightful conversations with product, support, marketing, sales, and the executive leadership team.”
“To me, Total Ownership at TextUs means seeing a project or task through from the beginning to the end, and owning every step of the process. It requires the TextUs team to be able to communicate well, both internally and externally, be flexible in our timelines, and remain motivated during the difficult parts. We make sure to take accountability and remain open to feedback in order to continue growing.”
“Team First for me at TextUs has really been about being able to support each other as much as possible so that we can all be successful. I’ve been able to work across multiple teams where I can see this effort being made and team members are great about communicating openly and effectively to actively seek out those opportunities that support and help each other. I think this really helps to foster a sense of unity here at TextUs and attributes to a positive work environment.”
“For me, Always Innovative means continuously finding new and creative ways to solve problems. At TextUs, I believe our team does a great job of thinking outside the box in order to assist our colleagues & customers. We're also given the freedom & encouragement to bring our own ideas to the table.”
“TextUs built its reputation on our exemplary customer service. Customer service is at the heart of everything we do. By keeping our focus on the customer- through tracking public reviews, day to day conversations, and using the product ourselves we believe we have a unique insight into our customer journey. To me, being customer centric allows me to advocate for the small daily wins and big initiatives to make texting a smoother and easier part of our customer’s jobs.”
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Benefits that benefit you
We offer comprehensive medical, dental, vision benefits to team members & their dependents, as well as HSA contributions for qualifying medical plans.
401k Matching Program
TextUs will match dollar for dollar up to 3% of your paycheck. From there, we match $0.50 for every dollar contributed for an additional 2% of your paycheck. Essentially, if you contribute 5%, we match 4%
We believe in taking time off for yourself to empower you to be the best teammate and best version of yourself. With manager approval, our team members are able to take the time off they need throughout the year.
Paid parental leave
TextUs encourages our team members to care for and bond with children that they welcome into their family by offering 12 weeks of paid parental leave.
We observe all 12 Federal holidays as well as take the last week of the year to “shut down” our laptops to unwind and gear up for the next year!
Cell Phone & Internet Stipend
Each team member receives a $100 per month cell phone and internet stipend that is automatically added to their paychecks, eliminating the stress of having to reimburse each month!
Work From Home (WFH) Stipend
Team members receive a $1,000 WFH Stipend once they have been with the company for 6 months to reimbursement any additional equipment they’ve purchased for their home office.
Remote First Team
We are and always will be a Remote-First team, but while remote works for most people most of the time, it’s nice to have a central place to connect in-person. We have an optional office space in downtown Denver (our HQ!) for team members to use when they need a change of scenery or for those visiting Denver.
We work across the country