WhatsApp + SMS. Never miss a message again.
Reach 2 billion+ people on WhatsApp, right alongside your SMS.
Compliant by design, not by accident
WhatsApp has its own rulebook — Meta-approved templates to start a conversation, then a 24-hour window to talk free-form once a contact replies. TextUs handles both automatically, so nobody on your team is tracking a countdown clock. Opt-out risk tracking runs in the background too, flagging problems before they turn into blocked sends.
Every conversation, one shared inbox
Assign a WhatsApp thread the way you'd assign an SMS one — instantly, with full history attached. Everyone on your team sees who owns what, what's been said, and what's next. And if a message can't reach someone on WhatsApp, it retries over SMS automatically, so a bad connection never means a lost contact.
Message thousands, engage 1:1
Send a WhatsApp campaign to your whole list the same way you'd send an SMS blast — pick your contacts, pick your template, go. No WhatsApp Business Manager, no separate ad account, no per-market setup. One send, global reach.
Manage Every WhatsApp template in one Place
WhatsApp won't let a business message someone cold without an approved template. TextUs is where you build that template, submit it to Meta, and track its status — so approval isn't a bottleneck your team has to manage by hand.
Messages people can actually tap
A WhatsApp message isn't stuck as plain text. Add quick-reply buttons, a call-us button, a link to your site, even a date picker for booking — right inside the message. Contacts respond with a tap instead of typing out an answer, so replies come faster and cleaner.
The world's already on WhatsApp.
Now you can be too.
One inbox for SMS and WhatsApp, built-in compliance, with nothing extra to set up.