Webflow Input Enhancer
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Patients ignore calls. They skim emails. They read texts. TextUs gives healthcare teams a faster way to send appointment reminders, coordinate staff, and keep patients engaged — all from one secure platform.
The patient texting platform trusted by healthcare organizations to reduce no-shows and improve care coordination.
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Trusted by healthcare teams at
Patient text messaging gives healthcare organizations a direct line to patients through the channel they actually use. Appointment reminders, care instructions, and follow-ups — delivered in seconds, read in minutes.
TextUs is the patient engagement platform built for medical practices, healthcare systems, and staffing teams who need faster communication with better response rates.
38%
Fewer no-shows with text reminders
95%
Of texts read within 3 minutes
45%
SMS response rate vs 6% for email
Patients miss calls. They overlook emails. Appointment text reminders land directly in their pocket. With TextUs, patients confirm, cancel, or reschedule with a quick reply — keeping your schedule full and your front desk focused on care, not phone tag.
Appointment Reminder
Sent automatically · 24hr before
Hi Maria, this is a reminder of your appointment with Dr. Patel tomorrow at 2:30 PM. Reply YES to confirm or CHANGE to reschedule.
10:00 AM
YES
10:02 AM
You're confirmed for tomorrow at 2:30 PM. See you then!
10:02 AM
92%
Confirmed
5%
Rescheduled
3%
No Reply
Medical practice texting that goes beyond reminders. Send pre-visit paperwork requests, prescription pickup notifications, post-discharge care instructions, and wellness check-ins. Patients reply, your team responds — all in a shared inbox your entire staff can see.
Patient Communication Hub
Pre-Visit Intake
SentPlease complete your intake form before tomorrow's visit: [link]
Prescription Ready
RepliedYour prescription is ready for pickup at Walgreens on Main St.
Post-Visit Follow-Up
ScheduledHi {{firstName}}, how are you feeling after your visit yesterday?
Staff Shift Alert
InternalOpen shift: RN needed 7am-3pm Saturday. Reply YES to pick up.
Healthcare texting requires administrative controls that support your compliance programs. TextUs provides consent management, complete message logging, role-based access, and administrative oversight — so your team can text patients confidently while meeting your organization's security requirements.
Compliance Dashboard
Security Status
All ClearConsent management active
Message logging enabled
Role-based access controls
Administrative oversight
Opt-out handling
Salesforce
Synced
HubSpot
Synced
Fewer No-Shows
Automated appointment text reminders that patients actually read and respond to.
Staff Coordination
Fill shifts, coordinate handoffs, and align departments — all from the same platform.
Compliance Controls
Consent management, message logging, and role-based access to support your compliance programs.
System Integrations
Connect to Salesforce, HubSpot, and Microsoft Dynamics. Every conversation syncs automatically.
TextUs sends automated appointment text reminders that let patients confirm, cancel, or reschedule with a quick reply. Healthcare providers using text reminders see up to 38% fewer no-shows compared to phone-only or email-only reminders.
Healthcare organizations use patient texting for appointment reminders and confirmations, prescription pickup notifications, pre-visit intake form requests, post-discharge care instructions, wellness check-ins, staff shift coordination, and candidate communication for healthcare recruiting.
TextUs provides consent management for opt-in and opt-out, complete message history logging, role-based access controls, and administrative oversight. These capabilities help healthcare organizations text patients in a way that supports their compliance and security requirements.
Healthcare texting can support HIPAA compliance when the platform provides proper administrative controls. TextUs includes consent management, message logging, role-based access, and administrative oversight to support your compliance programs. TextUs is designed for non-PHI communications such as appointment reminders, general notifications, and administrative follow-ups.
Yes. TextUs integrates with major CRM, ATS, and HRIS systems including Salesforce, HubSpot, and Microsoft Dynamics. Contacts sync automatically, every conversation is logged, and texting embeds directly into your existing workflows.
A patient engagement platform is software that helps healthcare organizations communicate with patients through their preferred channels. TextUs is a patient engagement texting platform that enables two-way SMS conversations, automated appointment reminders, and secure messaging to improve patient satisfaction and reduce administrative burden on staff.
See how healthcare teams use TextUs to reduce no-shows, improve patient satisfaction, and coordinate staff — all from one secure platform.
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