SMS Templates for Commercial Real Estate Firms

Commercial Real Estate Firms rely on SMS because it reaches busy prospects and tenants quickly and supports timely, two-way conversations. It fits the day-to-day pace of leasing and asset management, where fast replies matter more than polished messaging. These ready-to-use SMS templates cover common moments from new leads and trial-style evaluations to follow-ups, renewals, and support handoffs, giving sales, support, and operations teams practical starting points.

Prospect Outreach

Commercial Real Estate Firms often reach out when a new listing fits a prospect’s stated needs or timing. SMS works well here because it’s read quickly and supports short, specific questions. The goal is prompt responses that confirm interest, set next steps, and keep follow-through consistent.

Template 1:

Hi [First Name], I have an updated option that matches what you shared, are you open to a quick look today or tomorrow? Reply yes and I’ll send details and times.

Template 2:

Hey [First Name], checking in on the info I sent for [Listing Name] near [Property Address] - should I keep it on your shortlist? Reply interested or pass and I’ll update next steps.

Tour Scheduling

Commercial real estate firms coordinate tours when multiple calendars, access details, and decision-makers need quick alignment. SMS is effective because it gets fast reads and makes last-minute changes easy to confirm. The goal is quick responses that lock in times, reduce no-shows, and keep follow-through on access and directions.

Template 1:

Hi [First Name], I can hold a tour slot for [Listing Name] on [Date] at [Time] or [Time]. Which works best for you?

Template 2:

Hey [First Name], quick check on the tour for [Property Address] - do you want to confirm [Date] at [Time], or should I send two new options? Reply confirm or new times.

Proposal Follow-Ups

After sending a proposal, commercial real estate firms benefit from SMS by prompting timely responses and clarifying next steps. SMS is effective for proposal follow-ups because it reaches clients directly, encourages quick replies, and helps maintain momentum in the decision-making process.

Template 1:

Hi [First Name], wanted to follow up on the proposal I sent for [Company Name]. Would you like to review it together on [Date] at [Time], or should I send a quick recap first?

Template 2:

Hey [First Name], checking in to see where things stand on the proposal for [Company Name]. Are you a yes, no, or need-one-change at this point?

Lease Negotiation Updates

During lease negotiation updates, commercial real estate firms use SMS to deliver timely information and confirm changes efficiently. SMS supports quick responses, helping both parties stay aligned and move negotiations forward without delays, supporting engagement and consistent communication throughout the process.

Template 1:

Hi [First Name], quick update on the lease terms for [Company Name] - we received a revision on [Feature]. Can you reply approve or revise?

Template 2:

Hey [First Name], sharing the latest lease negotiation note for [Listing Name] at [Property Address] with one open item. Want me to send the redline link or set a call for [Date] at [Time]?

Transaction Status Alerts

When a transaction's status changes, commercial real estate firms use SMS to quickly notify all parties involved, reducing delays and confusion. SMS is effective for these alerts because it prompts immediate attention, supporting timely responses and keeping everyone aligned on next steps.

Template 1:

Hi [First Name], status update for [Listing Name] at [Property Address] is now [Application Status]. Reply ok and I’ll send the next steps.

Template 2:

Hey [First Name], quick update from [Company Name] - the transaction moved to [Transaction Status] as of [Date] at [Time]. Reply with any questions or your go-ahead to proceed.

Closing Coordination

Commercial real estate firms manage closing coordination by keeping all parties updated on document status, deadlines, and final steps. SMS is effective for this scenario because it prompts immediate responses, helping confirm receipt of critical information and supporting timely completion of required actions.

Template 1:

Hi [First Name], quick update from [Company Name] - the closing docs are with [Team Name] and the next deadline is [Date] at [Time]. Can you reply received so I know you saw it?

Template 2:

Hey [First Name], we are pending your sign-off for the closing package on [Listing Name] at [Property Address]. Do you want the [Link] resent or a quick call at [Time]?

Client Follow-Ups

When following up with clients after property tours or meetings, SMS allows commercial real estate firms to prompt quick responses and confirm ongoing interest. This approach supports higher engagement and helps maintain momentum by making sure clients respond promptly to next steps or questions.

Template 1:

Hi [First Name], thanks again for meeting about [Listing Name]. Are you still considering it, or should I send 2 other options that fit [Use Case]?

Template 2:

Hey [First Name], quick follow-up after the tour at [Property Address] - do you want me to share the next-step checklist or set a 10-min call on [Date] at [Time]?

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