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Playbook

SMS Marketing Playbook: Communicating with Customers

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According to a Forrester study, 41% of B2C marketing decision-makers say personalizing communications, experiences, and interactions is a top challenge for the industry, and according to The B2B Marketing Benchmark, 35% of CMOs are concerned about boosting customer engagement and support.

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4 Texting Mistakes to Avoid and What to Do Instead

We found 4 patterns among texts from across different industries and geographies that lead to lowest-performing response rates. Check them out.

Playbook

20 Ideas to Sell More Cars & Improve Customer Service Satisfaction

Use text message marketing to increase automotive sales and customer service satisfaction for car dealerships, rental car agencies, and online dealerships.

Playbook

Chapter 4: Connect, Engage, Delight: The 3 Steps to Get Started

From connecting to engaging to delighting - learn about the 3 steps to take towards a real time communication strategy with your customers.

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