SMS Templates for Digital Marketing Agencies

Boost client communication with ready-to-use SMS templates for digital marketing agencies, covering leads, scheduling, proposals, updates, and feedback.
Published
February 11, 2026

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Digital Marketing Agencies rely on SMS as a direct, fast-response channel that fits how people actually communicate, from quick questions to timely nudges. In SaaS and other subscription businesses, teams use texts at key moments like new leads, trial check-ins, follow-ups, and renewal coordination when email can lag. This collection provides ready-to-use SMS templates as practical starting points that make sure messages stay clear, conversational, and consistent across roles.

Lead Inquiry Response

Digital marketing agencies often handle lead details when interest is high and timing matters. SMS works well here because it reaches prospects quickly, supports short two-way replies, and reduces missed follow-ups. The goal is prompt engagement that moves the inquiry toward a booked conversation or next-step confirmation.

Template 1:

Hi [First Name], thanks for reaching out to [Company Name] about [Service Name]. Want to share a few details here, or would you prefer to pick a time on [Scheduling Link]?

Template 2:

Hi [First Name], this is [Rep Name] with [Company Name] following up on your note about [Offering Name]. Are you free on [Date] at [Time] for a quick call, or should I send a link to book?

Strategy Call Scheduling

Digital marketing agencies coordinate strategy calls when a prospect shows interest and a time needs confirmation. SMS is effective because it delivers brief scheduling prompts quickly, supports fast replies, and cuts no-shows with reminders. The goal is response and follow-through that results in a confirmed time.

Template 1:

Hi [First Name], this is [Rep Name] at [Company Name]. Are you still open to a quick strategy call this week - if so, what [Date] and [Time] work best?

Template 2:

Hi [First Name], quick check-in from [Company Name] on the strategy call. Can you confirm [Date] at [Time], or should I send [Scheduling Link]?

Proposal Check-Ins

When proposals are under review, digital marketing agencies benefit from SMS by sending timely reminders that prompt prospects to respond or ask questions. This approach supports higher response rates and helps move the conversation forward, supporting better follow-through on pending opportunities.

Template 1:

Hi [First Name], checking in on the proposal from [Company Name] for [Service Name]. Any questions I can help with, or would you like me to resend the [Link]?

Template 2:

Hi [First Name], did you get a chance to review the [Package Name] proposal we sent over? If helpful, reply with a good [Date] and [Time] for a quick walkthrough.

Campaign Launch Updates

Digital marketing agencies use SMS to share campaign launch updates because it delivers concise information directly to recipients, prompting immediate awareness and acknowledgment. This approach supports timely responses and helps maintain interest, with the goal of encouraging action or feedback related to the campaign.

Template 1:

Hi [First Name], [Rep Name] from [Company Name] - [Campaign Name] is now live with the first placements running today. Want the quick recap here, or should I send the [Link] to review?

Template 2:

Hi [First Name], sharing a quick launch update on [Campaign Name] from [Company Name]: tracking is set and the first results will post on [Date]. Can you reply with your preferred [Next Step] or any edits before then?

Performance Highlights

During reporting periods, digital marketing agencies use SMS to notify clients about key results or milestones, as messages are delivered instantly and are easy to review. This supports timely acknowledgment and encourages clients to respond or discuss next steps, supporting ongoing engagement.

Template 1:

Hi [First Name], quick performance highlight from [Company Name] for [Campaign Name]: [Key Metric] since [Date]. Want the full breakdown here or should I send a [Link]?

Template 2:

Hi [First Name], reporting update from [Company Name]-we hit [Milestone] on [Campaign Name] this period. Are you good with [Next Step], or would you like to book time on [Scheduling Link]?

Client Feedback Requests

After a project phase, digital marketing agencies request client feedback to improve future work and address concerns. SMS is effective for these requests because it delivers concise prompts directly, making it easy for clients to respond quickly. The goal is to gather actionable feedback efficiently.

Template 1:

Hi [First Name], [Rep Name] from [Company Name] - now that we wrapped this phase of [Service Name], can you reply with 1 thing that went well and 1 thing we should change next time?

Template 2:

Hi [First Name], quick feedback request from [Company Name] on [Campaign Name]. Can you rate this phase 1-5 and share any notes, or would you rather use this link: [Link]?

Renewal Conversations

When renewal dates approach, digital marketing agencies use SMS to prompt clients about upcoming decisions, as messages are delivered instantly and are easy to acknowledge. This supports timely responses and helps move the conversation toward a decision or further discussion.

Template 1:

Hi [First Name], [Rep Name] from [Company Name] here. Your [Plan Name] renewal is coming up on [Renewal Date] - should we keep things as-is, or want to review options on a quick call?

Template 2:

Hi [First Name], quick note from [Company Name] ahead of your renewal on [Renewal Date]. Can you reply keep or review, or grab a time here: [Scheduling Link]?

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