SMS Templates for Event & Ticketing Companies

Event & Ticketing Companies rely on SMS as a key channel because it reaches attendees and prospects where they respond fastest, making updates and questions easier to handle in real time. It works well across teams for practical, conversational touchpoints from new leads and trial-style evaluations to follow-ups, day-of changes, and renewals. This collection provides ready-to-use SMS templates as clear starting points for common lifecycle moments.

Ticket Sale Announcements

Event & Ticketing Companies often share ticket-sale updates when inventory opens or price tiers change. SMS works well because it reaches people quickly and supports timely clicks or replies. The goal is conversion and follow-through, with details that make sure buyers know timing, pricing, and next steps.

Template 1:

Hi [First Name], ticket sales for [Event Name] open on [Date] at [Time] with starting prices from [Package Name]. Want the [Link] or should I text you when it’s live?

Template 2:

Hey [First Name], a new price-tier for [Event Name] starts on [Date] at [Time] and inventory is limited. Should I send the purchase link or help you pick the right option?

Purchase Confirmations

Event & ticketing companies send purchase confirmations right after checkout to reduce uncertainty and prevent missed details. SMS is effective because it delivers time-sensitive info fast and stays visible on mobile. The goal is follow-through, with clear receipt info, entry instructions, and support options.

Template 1:

Hi [First Name], your purchase for [Event Name] is confirmed - receipt [Order Number]. Want me to resend entry details and the check-in steps?

Template 2:

Hey [First Name], confirming your [Event Name] tickets are set for [Date] at [Time] - receipt [Order Number]. Reply YES for the entry link, or tell me if you need help updating attendee info.

Event Reminders

Event & ticketing companies use SMS to remind attendees of upcoming events, as text messages are typically read quickly and rarely missed. This approach supports higher attendance rates and encourages timely responses, helping organizers make sure participants are informed and prepared.

Template 1:

Hi [First Name], quick reminder that [Event Name] is on [Date] at [Time]. Reply YES if you want the entry link and check-in details.

Template 2:

Hey [First Name], [Event Name] is coming up on [Date] at [Time] at [Location Name]. Want a quick rundown of parking and arrival timing, or should I send the info link?

Entry Instructions

Event & ticketing companies use SMS to deliver entry instructions because attendees often need last-minute details like gate locations or digital ticket links. SMS is effective for this scenario since it provides immediate, easy-to-access information, supporting smooth entry and reducing confusion at the venue.

Template 1:

Hi [First Name], here are your entry steps for [Event Name] on [Date] at [Time] - use [Link] for check-in and have your ID ready. Want the gate info and arrival tips too?

Template 2:

Hey [First Name], quick entry update for [Event Name] at [Location Name] - your ticket link is [Link] and check-in opens at [Time]. Reply with your arrival time and I’ll send the best gate to use.

Schedule Updates

Event & ticketing companies notify attendees of schedule changes or delays using SMS, as texts are read quickly and rarely overlooked. This approach supports prompt responses and helps make sure participants adjust plans, reducing confusion and supporting smooth event experiences.

Template 1:

Hi [First Name], quick update from [Company Name] - [Event Name] now starts at [Time] on [Date]. Reply OK to confirm you saw this, or ask for the updated schedule link.

Template 2:

Hey [First Name], [Event Name] has a schedule change and your next check-in is now at [Time] in [Location Name]. Want the full updated lineup link, or should I text key times only?

Upgrade Offers

Event & ticketing companies notify attendees about upgrade offers through SMS to reach them instantly when limited-time opportunities arise. SMS supports quick responses, helping companies drive interest and prompt action from attendees who may want to enhance their event experience.

Template 1:

Hi [First Name], a limited upgrade for [Event Name] is available until [Time] on [Date]. Reply UPGRADE and I’ll send options and the link.

Template 2:

Hey [First Name], we just opened a few [Package Name] upgrades for [Event Name]. Want me to text the details link, or help you compare options?

Post-Event Surveys

Event & ticketing companies use SMS to request feedback after an event, as text messages are typically seen and acted on quickly. This method supports higher response rates, helping organizers gather insights and measure attendee satisfaction for future planning.

Template 1:

Hi [First Name], thanks for coming to [Event Name]. Can you share quick feedback in this 2-minute survey - [Link]?

Template 2:

Hey [First Name], we’d love your thoughts on [Event Name] so we can make sure next time is even better. Reply with a rating from 1-10, or use [Link] if you prefer.

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