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4 Texting Tips to Improve Engagement

Our data shows these improve your engagement

We recently shared the patterns we see in some of the lowest-performing texting templates. Some lessons learned from these texts are: don’t use passive voice, don’t ignore when you send the message, don’t use links, and don’t ask customers to call you in the text message.

After surveying 9M texts sent this past year with close to a 90% deliverability rate, we found the best-performing messages shared similar traits.

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