Business Text Messaging at a Price That Makes Sense

Maximize your investment in business text messaging for your business by choosing the annual subscription plan that fits your needs.

Pricing

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Professional

Engage contacts through automated texting and convert them through 1:1 conversational texting. Subscriptions starting at 5 accounts
 

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Enterprise

Maximize contact reach through automated texting using larger message plans and convert them through 1:1 conversational texting
 
Text-Enabled Business Phone Lines 1 1
Text Messaging Accounts up to 5 6 or more
Monthly Messages 2,000 2,000+ and customizable
Users Unlimited Unlimited
Contacts Unlimited Unlimited
Apps Mobile, Chrome Extension, Web App Mobile, Chrome Extension, Web App
10DLC Registration
Conversational Texting
Scheduled Campaigns
Templates
Personalized User Fields
Personalized Contact Fields
Reporting / Analytics
User Management Tools
Dedicated Success Manager
Subscription Add Ons: Integrations to supported ATS or CRM, Premiun Support, Advanced Analytic

Have Questions? We’re Happy to Help.

TextUs is a straightforward, easy-to-use platform built to integrate conversational business text messaging directly into your workflow. Learn more about system requirements, set-up, and how to get the most from your TextUs technology. Don’t see your question here? Give us a shout and let’s start a conversation.

TextUs works best when we text-enable landlines, but in some situations where it’s necessary, we can also use VOIP phone numbers that are not cloud based. Mobile numbers cannot be used with our products because they are already text-enabled through the service provider, and if we were to use our service to try to text-enable them, the phones associated with the number would no longer be able to send SMS messages! At this time we are unable to text-enable toll free numbers.

The simple explanation: You can already send and receive text messages with your mobile phone, so there is no reason for us to text enable it!

The technical explanation: Every number that is text-enabled is associated with a SPID (Services Provider ID) who issues the cell phone service – also known as a carrier. If we text-enable your mobile/cell phone number, you could send/receive messages on our SPID, but then you will lose the ability to send/receive messages through their carrier. In other words, this means your phone loses it typical texting capabilities as it’s impossible to have two SPIDs sending/receiving messages.

TextUs does not in any way affect your voice plan, carrier, voicemail or voice services. It operates completely independently of your existing voice plan and service.

Our agreement with our SMS gateway provider allows us to text-enable most landlines using our SPID (Service Profile Identifier). This process involves letting NetNumber, who routes all long-code (10-digit number) SMS messages through the various cell carriers, know that the owner of the number has given us permission to act as their Service Provider’s limited agent for the sole purpose of SMS message origination and delivery. This permission is provided to us in the form of an LOA from the owner, or the service provider, of that 10-digit number.

The provisioning process to activate the number does not in any way affect the voice communication, IVR, plan, carrier or any aspect of the voice service. The SMS capability works “over the top” of the voice platform. This capability has actually existed for a number of years (think Google Voice) but is just now coming to the forefront of B2C communication.

No! TextUs works using the Google Chrome browser which is available for both PC’s and Mac’s.

Absolutely! You can have a number of people monitoring and responding to the text conversations at the same time. The inbound and outbound messages show on any screen that is logged in.

We highly recommend use the Google Chrome browser for all TextUs products. The platform will also work on Safari and Firefox, but will not allow you to receive incoming message popups when working in another window or tab. TextUs will not work on Internet Explorer.

Absolutely not, however, standard SMS rates from their mobile provider may apply.

You bet. You can easily add new Groups and add contacts into the groups by name or by dropping in an Excel spreadsheet. When you hit send everyone in the group will get the text. If they respond back, the message can only be seen by you (not the group). NOTE: All Group message contacts must have requested to be opted-in. Spamming is not permitted and would result in account termination.

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