SMS Automation Software to Drive More Pipeline
Increase your team’s efficiency and drive higher engagement and conversions with SMS automation for your business.
SMS Automation Features and Functionality
Automated Drip Campaigns
Build custom SMS drip campaigns that send a series of messages to your contacts, driving them toward conversion with every step.
Easy Sequence Enrollment
When a contact expresses interest by texting a keyword, they can be automatically enrolled in a relevant drip sequence.
SMS Keyword & Auto Responses
Effortlessly grow your contact list and streamline opt-ins with SMS keywords and automated responses that engage contacts instantly.
Keyword QR Codes
Provide an instant opt-in method and give easy access to information by scanning a QR code that instantly texts a keyword to your number.
Scheduled Messages
Plan ahead and let us do the work—schedule messages to send at the perfect time, so you stay on top of your outreach even when you’re busy.
Auto Replies
Set up automated away messages for outside office hours, so contacts receive an instant reply, even when you’re off the clock.
Recurring Texts
Set it up once and let it run—automatically send reminders or updates at your chosen intervals, continuing until your set end date.
Automatic Logging to ATS & CRMs
We automatically log text conversations back to your ATS or CRM to keep your team on the same page.
Scale engagement and grow your contact list
With SMS keywords, automate text responses and scale engagement effortlessly by simplifying opt-ins and giving your audience instant access to relevant information. Create personalized responses for each keyword, automatically enroll leads into highly relevant sequences, or retarget contacts based on interests for more effective follow-ups that drive conversions.
Automate your outreach and drive conversions
Easily manage outreach with automated drip sequences that send targeted, timed messages to contacts over time. By automating your follow-up, you save time while delivering a better experience to customers. Sequences streamline pipeline creation, boost conversion rates, and improve your team’s efficiency.
Simplify your team’s workflows to increase productivity
Let our powerful SMS marketing platform take care of routine tasks like sending routine messages, logging conversations, and generating reports. By handling the small stuff, we free up your team to focus on driving more pipeline and boosting your bottom line.
Integration Capabilities
TextUs is more than just an SMS automation software. It’s a complete communication solution that connects seamlessly with the tools your team already relies on. Whether you use a CRM like Salesforce, a marketing platform like HubSpot, or an ATS such as Workday or Greenhouse, our SMS platform is built to integrate smoothly and enhance your business workflows.
By connecting your systems through text message automation, you eliminate manual entry and ensure consistent communication across teams. It’s easier than ever to launch an SMS marketing campaign, follow up on leads, or keep recruiting efforts aligned, all within one unified system.
Compliance and Security
TextUs keeps your auto generated text messages compliant, secure, and trusted. Our SMS automation software follows all relevant regulations, including TCPA and GDPR, so your SMS marketing automation efforts stay safe and legal.
We prioritize security with encryption, data protection policies, and privacy-focused architecture. Whether you’re sending a simple SMS message or running a large-scale SMS campaign, you can rely on TextUs for secure and compliant text messaging. Our automated texting software was designed with both your contacts’ privacy and your team’s peace of mind in mind.
Industry-Specific Workforce Management Solutions
TextUs supports a range of industries with flexible, automated texting capabilities tailored to your communication needs:
- Healthcare: Use SMS software to streamline shift schedules, patient updates, and staff communication.
- Transportation & Logistics: Coordinate team deployment with automated SMS alerts and on-the-go updates.
- Manufacturing: Use text automation for safety updates, production changes, and employee engagement.
- Higher Education: Keep faculty and students informed with emergency alerts, reminders, and event notifications.
No matter your industry, our text message automation features keep your team connected and your messaging consistent.
Very effective form of communication
“In the year 2022, texting should be a priority for reaching clients. I am far more likely to receive a response when I reach out through Text Us than when I call. I love that we can connect our phone number to the text line as well.”
Straight forward solution to our communication needs
“We switched from another service to TextUs after looking at several. It is very a very cost-effective and straight forward tool. It took no training time at all to be able to pick it up and use it immediately. The switch-over was quite painless.”
Happy to use TextUs at work
“I like the fast and efficient communication I have with my clients. I never miss a text and always am able to respond faster than a phone call. My clients love that I can talk to them at a drop of a hat!”
Getting Started with TextUs SMS Automation
Getting started with TextUs is quick and easy. Our SMS marketing software is built for fast implementation, and most teams are up and running in no time. With an intuitive interface and user-friendly controls, you can launch your first SMS campaign without a steep learning curve.
We also provide extensive onboarding resources, including how-to guides, text message templates, and real-world case studies to help you get the most from our automated texting platform. Whether you’re new to text messaging or replacing a legacy tool, our automated SMS tools are built to scale with you.
Frequently Asked Questions (FAQ)
Automating text messages with TextUs is straightforward and enhances your communication efficiency. The platform offers several automation features:
- Automated Drip Campaigns: Create custom SMS sequences that send a series of messages to contacts over specified intervals, guiding them through your engagement funnel. This approach is particularly effective for nurturing leads or keeping candidates informed throughout the recruitment process.
- Scheduled Messages: Plan your messages in advance by scheduling them to be sent at optimal times. This ensures timely communication, even during non-business hours or peak periods.
- Recurring Texts: Set up messages to be sent at regular intervals, such as daily, weekly, or monthly. This feature is ideal for sending routine reminders, updates, or ongoing promotions without manual intervention.
- SMS Keywords & Auto Responses: Define specific keywords that, when texted to your number, trigger automated responses. This is useful for providing instant information or confirming subscriptions. For example, a contact texting “INFO” could receive an immediate reply with details about your services.
To implement these automations, navigate to the ‘Automation’ section in your TextUs dashboard, select the desired automation type, and follow the prompts to customize your messages and settings.
Sending automated texts to customers with TextUs involves a few simple steps:
- Create a Contact List: Import or input the contacts you wish to engage. Organize them into groups based on criteria like demographics, interests, or engagement history.
- Design Your Message: Craft a clear, concise message tailored to your audience. Personalization tokens can be used to insert specific details like the recipient’s name or appointment time.
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- Drip Campaigns: Ideal for a series of messages over time. Set the sequence and timing for each message in the campaign.
- Scheduled Messages: Perfect for one-time future messages. Select the exact date and time for the message to be sent.
- Recurring Texts: Use this for messages that need to be sent repeatedly at set intervals.Choose an Automation Method:
- Set Triggers (if applicable): For keyword-based automations, define the keywords that will initiate the automated response. Ensure these keywords are communicated to your audience through appropriate channels.
- Review and Activate: Double-check your message content, timing, and recipient list. Once satisfied, activate the automation. TextUs will handle the rest, sending messages according to your specified settings.
By leveraging these features, you can maintain consistent and timely communication with your customers, enhancing engagement and satisfaction.
An automated text message is one that’s prewritten and sent automatically based on a defined action or schedule. Automated text message marketing saves time and improves consistency across your messaging.
Using our SMS automation tools, you simply select your contacts, write your text, define your triggers or timing, and activate your automation. No coding required.
TextUs empowers you to improve engagement, simplify workflows, and scale your outreach—one text at a time.
Get a TextUs Automation Demo
Learn how thousands of sales & recruiting companies use TextUs every day to make their teams more efficient with text messaging automation.
