Real-Time Business Texting. Real Results.
Start connecting with your customers in ways that get attention. TextUs is the most flexible, easiest-to-use business texting software on the market. Your customers will love the on-demand attention, and your team will be able to get ahold of anyone, anywhere in real time, so they can finally communicate at the speed of today’s economy.
Meet your new inbox
It’s time to take text messaging more seriously. Your text communication is just as important as your emails, your web chats, and your phone calls, so your texting solution needs to give you the kind of rich features you’ve come to expect.
Inbox Management
Quickly organize conversations and avoid the inbox clutter so you can easily track your most important messages.
Texting Templates
Remove the guesswork with shared or personal text templates that streamline your conversations.
Scheduled Messages
Schedule messages to send out later so you can make sure your bases are covered.
Mobile App
When you’re on the go, leverage our mobile app to stay connected from anywhere.
Enable your team
Business texting requires effective team collaboration to keep everyone on the same page. With shared inboxes and conversations, TextUs allows teams to work together more efficiently, ensuring that your customers, candidates, leads and employees never have a text that goes unanswered.
Shared Phone Numbers
Give team members access to multiple phone numbers, such as a department number and an individual number.
Shared Inboxes
Empower multiple team members to work together to respond and manage conversations.
Typing Indicators
Avoid stepping on each other’s toes: know when other users are typing in the same conversation.
Conversation Tracking
Keep an eye on important conversations so you can jump in and help out.
Reach a broader audience
The reach of your text communications should have no limits. And in today’s texting world, your messages need to feel personalized, well-crafted, and meaningful to drive higher engagement from your audience, whether it’s to a handful of contacts or thousands.
Unlimited Campaign Sizes
Send campaigns to larger audiences with industry-leading throughput. (Daily message limits may apply.)
Schedule Campaigns
Schedule multiple campaigns at once, or set up recurring campaigns to automate routine communications.
Personalized Messages
Dynamic variables let you easily add contact details to give your messages a personalized touch.
Campaign Reporting
Measure engagement and compare performance across your SMS campaigns.
Drive efficiency with automations
Our built-in automated features can help your team not deal with the small, cumbersome tasks so they can focus on what matters most.
Create Custom Keywords
Grow your contact lists and automate responses to routine questions using SMS keywords.
Auto Replies
Out of office? Not a problem. Automatic responses can let your contacts know when you’ll be returning their text.
Message Logging to Your ATS/CRM
We automatically log messages back to your ATS/CRM so you never have to worry about finding text history.
Scheduled Reports
Determine which reports you’d like automatically generated for you and we’ll take care of the rest.
Simplify management and insights
When you power your business with real-time communication on a proven text messaging platform, you generate a lot of conversations. TextUs unlocks enterprise-level management, insight, and control over text messaging throughout your entire organization.
Organization Mapping
Determine which teams and individuals have access to settings, templates, and more with organizational mapping.
Opt-Out Management
Get full transparency into your opt-outs and stay compliant with opt-out management.
Admin Controls
Access admin-level controls to apply settings and standardize templates that will be shared across your entire organization.
Analytics Insight
Gain insight into messaging, deliverability, and response rates for all accounts, and apply best practices across your organization.
Never lose a contact
As you connect with more and more people, you need a more robust contact system to help you stay on the pulse of your audience. We offer an advanced contact management system that integrates seamlessly with your existing CRM/ATS.
Message CRM/ATS Contacts
Simplify your workflows by easily sending messages or campaigns from contact lists in your CRM or ATS.
Advanced Searching
Find the right contacts more easily with advanced search functions—search by business name and tags in addition to name and number.
Segment Contacts
Target the exact audience for your message by segmenting your contacts into thoughtful groups or categories.
Customizable Contact Properties
Record the contact properties that are the most meaningful to your business with customizable contact fields.
Take a deeper look
| Conversational 1:1 texting |
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| Mass texting |
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| Scheduled messages |
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| Campaigns |
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| Text templates |
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| Message personalization |
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| MMS |
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| PDF attachments |
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| Rich media |
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| Auto replies |
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| Signatures |
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| Talk-to-text |
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| Contact segmentation |
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| A/B testing tools |
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| Branded link shortening |
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| Link click tracking |
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| Keyword automation |
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| Opt-out management |
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| Data encryption |
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| SMS API |
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| CRM / ATS integrations |
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| Analytics & reporting |
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| 10DLC Registration |
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Get a TextUs Demo
Learn how thousands of businesses use TextUs every day to communicate in real-time.