What is real-time communication?
Real-Time communication is a on-demand approach to business communication that companies use to create a more personal customer experience, build better relationships, dramatically speed up the way we do business.
Rather than expect people to answer a cold call or wait days for an email response, real-time communication combines business text messaging, cloud-voice service and personalized automation to help you connect with in people in real-time.
Creating a more personal experience for people to connect with your company will help you get more customers and get business done faster.
With real-time communication, you’re not just spamming your message at your contacts, or expecting a response from a cold call or impersonal email: You’re opening a conversation in a personal way, and asking your contacts to respond when they’re able. On their terms.
For the first time, you’re able to start conversations with anyone, anywhere, in real time.