Blog Post

New Unread Message Indicator, Group Broadcast limits and Password Security [Product Update]

New Unread Message Indicator

Messages will no longer jump open in the main messaging area. This is designed to reduce distraction if you have a high number of messages coming in. You will instead find an unread message count. The messages will still flash green, yellow, and red based on how long you take to open them.

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Group Broadcast Messages Now Limited to 140 characters

This change is required as messages above 140 characters are determined by the carriers as two messages and so this effectively doubles the number of messages sent. A 200 character message to 100 people becomes 200 text messages. This can cause issues with number blocking and people being unable to effectively text message.

We are always striving to improve message deliverability in line with these new regulations. If you have any questions feel free to contact us.

Updated Password Security Requirements

To improve security we have updated our password requirements. You now need a minimum of 8 characters, one uppercase, one lowercase, and one digit.

2022 State of Texting

We gathered data from TextUs users and outside sources to bring this insightful look at how texting will shape better business results in 2022.  We covered industry trends across many verticals and shed light on texting insights that you can use to establish best practices across your organization.

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