Benefits of SMS in Human Resources
SMS texting improves HR functions by allowing fast, effective communication with employees, job candidates, and internal teams. TextUs helps HR professionals streamline recruitment, onboarding, and shift scheduling. Compared to email, a text message feels more immediate and more personal.
- Save time during recruitment and onboarding with faster responses.
- Use text recruiting to connect with candidates in real-time.
- Build stronger employee engagement through direct and timely updates.
- Support company culture by maintaining open communication via an employee text messaging system.
- Send important reminders using SMS text with greater confidence in delivery and response.
This type of SMS employee communication contributes to employee satisfaction, reduced turnover, and better workplace collaboration. Our texting platform is a must-have for modern HR teams using text to reach a mobile workforce.
How it Works
Import employee contact information
Schedule or send mass text messages to employees for important communications
Keep engagement high and respond to questions/concerns quickly
Continue building healthy and effective communication in your company!
Engage your Employees
Enhance your text messages with rich media like images, videos, GIFs, or PDFs and drive higher engagement and better response rates with Campaigns Pro. Plus, our A/B testing tool will give you visibility into the types of messaging your employees are responding to most.
Create Automated Efficiency
Create keywords that trigger automated text message responses for opt-ins, welcome messages or company events with TextUs’ Keywords. And we’ll automatically create new keyword groups for you based on responses so you can easily follow up later with any important information.
Communicate Better Across the Candidate and Employee Journey
With TextUs, your HR team can quickly push out emergency messages for on campus employees, remind employees about upcoming events and holidays, and allows for a more open line of communication to create a more connected culture.
Texting HR teams drives more efficient communication and keeps employees and vendors informed by reaching people where their response rates are highest- on their phones.
Why Human Resources Teams Choose TextUs
Talent Acquisition
Find top talent and hire more quickly with improved candidate response rates and interview scheduling.
Improve Engagement
With a 98% read rate, TextUs enables you drive employee engagement by communicating more effectively with your team.
Onboard Smarter
Onboard more efficiently and improve new hire communication with text messaging.
Schedule Shifts
Stop losing time with unanswered emails. Schedule last-minute shift faster with text messaging.
Coordinate Crises
Speed is everything during an emergency. Use texting to coordinate instantly.
Drive Retention
Communicate with your employees by text message to create the open and connected company culture they want.
Workforce Management
Stop losing time with unanswered emails. Schedule last-minute shift work and adjust quickly to ensure fluctuations in forecasted staffing volume are met faster.
Schedule Interviews Instantly
Text messaging has a 98% read rate and a 40% response rate.
Track Texts in Your HCM
TextUs lets you capture messages in your human capital management database automatically.
Integrating SMS with HR Systems
TextUs integrates seamlessly with leading HRIS, ATS, and CRM platforms including Salesforce, Bullhorn, Greenhouse, and Workday. Our seamless integrations allows you to:
- Log every text message directly into your system of record.
- Automate candidate updates and shift changes.
- Sync contact data and communication history in real-time.
- Coordinate employee SMS outreach with less friction.
- Maintain consistency across platforms while reducing manual data entry.
- Improve internal communication and alignment between HR tools and text messaging.
Whether your HR department is managing hiring campaigns or internal engagement programs, having a centralized SMS messaging solution ensures consistency and saves time. TextUs offers the kind of integration flexibility HR professionals need to maintain control and visibility across employee communication channels.
Very effective form of communication
“In the year 2022, texting should be a priority for reaching clients. I am far more likely to receive a response when I reach out through Text Us than when I call. I love that we can connect our phone number to the text line as well.”
Straight forward solution to our communication needs
“We switched from another service to TextUs after looking at several. It is very a very cost-effective and straight forward tool. It took no training time at all to be able to pick it up and use it immediately. The switch-over was quite painless.”
Happy to use TextUs at work
“I like the fast and efficient communication I have with my clients. I never miss a text and always am able to respond faster than a phone call. My clients love that I can talk to them at a drop of a hat!”
Frequently Asked Questions
Yes, TextUs allows you to send personalized mass texts out to employees for any updates, like closures, enrollment, surveys – including information that requires rich media, such as images, videos or PDFs.
If your business has a landline, TextUs can text-enable those to use for text messages without impacting your voice plan, carrier, voicemail or voice services. If you don’t currently have a landline, TextUs will provide a virtual number with your preferred area code.
TextUs integrates into many CRMs, ATS, HRIS platforms, including Salesforce, Bullhorn, Workday, Greenhouse and more. For a full list, visit our integrations hub.
If a contact texts back “stop” or “unsubscribe” they will automatically be opted out so no one on the team can text them – keeping you compliant.
From the Blog
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