TalentBurst Improves Global Communication, Increases Speed of Submittals, and Achieves 91% Response Rates
Business Texting Case Study for IT Staffing & Recruiting
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The Solution: With TextUs, TalentBurst improved global communication, streamlined the payroll process, and achieved a 91% response rate.
TalentBurst has found that TextUs accelerated appointment confirmations. By replacing the time-consuming back and forth of email correspondence with more immediate text messaging exchanges, they can keep their clients’ calendars filled more quickly.
TextUs has also helped TalentBurst make difficult placements. One recruiter was looking for a placement with a very specialized skillset. Though the preferred process for TalentBurst is to contact a candidate on the phone, an ideal candidate was out of the country and couldn’t connect with the recruiter by phone at all. The recruiter made the entire placement over text.
TalentBurst’s recruiters and salespeople were able to communicate better than ever with TextUs. By staying engaged with the TextUs app, both at their desk and on their phones, recruiters are easily able to answer quick questions, schedule appointments, and even place candidates without having to interrupt meetings or other work.
With employees split across different continents, TalentBurst has found that TextUs facilitates immediate back and forth between different departments seamlessly. Teams take advantage of Group Broadcasts to have real-time conversations, which has improved internal communication and strengthened teamwork.